IMAGE: Sunrise view of the Main Library from the flowerbeds
LMS Policies
Replacement Policy for Lost KentLINK and OhioLINK Items
Fees associated with lost library items include:
- replacement
-
billing
-
processing
If a patron owes for a lost KentLINK or OhioLINK item(s), then the patron
has the following options for restitution:
- The patron may pay the replacement fee, the billing fee, and the
processing fee (if applicable). If the item is found within one year, the
item may be returned for a refund of the replacement fee only.
OR
- With prior permission from the Libraries and Media Services Billing
Office, the patron may provide a replacement copy (new, not used) in lieu
of paying the replacement fee. The Billing Office will contact the loaning
KentLINK/OhioLINK library to request approval to accept a replacement
copy. Billing fees, processing fees, and any overdue fines accrued will
not be waived. If the original item is found after a replacement copy has
been provided, no refunds will be issued.
In either case, billing fees and processing fees must be paid and will not
be refunded. Once the manner of restitution is determined and the
transaction completed, then the transaction is closed and no further change
or negotiation is permitted.
